Who We Are

This website is operated by EUO VFD Automation Limited, an industrial automation supplier based in Wuhan, Hubei Province, China. This policy explains what information we collect through this website, how we use it and the choices you have.

Information We Collect

We only collect information that you choose to provide or that is needed for the website to work:

  • Inquiry and contact forms: your name, email address, phone number, company name and the message you send to us.
  • Customer accounts and orders: the account, billing and shipping details you enter when you register or place an order.
  • Technical data: basic information such as IP address, browser type and pages visited, which is recorded by our hosting and security systems.

How We Use Your Information

We use the information we receive to:

  • reply to your inquiries and prepare quotations;
  • process orders, shipping documents and after-sales communication;
  • maintain the security and normal operation of this website.

We do not sell your personal information.

Cookies

This website uses cookies that are necessary for basic functions such as the shopping basket, customer login and security checks. You can block or delete cookies in your browser settings, but some parts of the website may then not work correctly.

Third-Party Services

Some pages include content from third-party services, such as the embedded Google Maps on our Contact Us page. These services may collect data according to their own privacy policies. When an order needs to be delivered, the necessary shipping details are shared with the logistics provider handling the shipment.

How Long We Keep Your Information

We keep inquiry and order information for as long as it is needed to handle your request, provide after-sales support and meet our business and legal record-keeping needs.

Your Choices

You can ask us to access, correct or delete the personal information we hold about you by emailing [email protected]. Registered customers can also review and update their details in My Account.

Changes to This Policy

We may update this policy when our website or business practices change. The latest version will always be published on this page.

Contact Us

EUO VFD Automation Limited
Address: Room 1112, Building A, Ando International Plaza, Hongshan District, Wuhan City, Hubei Province, China
Email: [email protected]